On January 27, HAND convened its Resident Services Discussion Group to discuss strategies to connecting resident services to research based outcomes at Community Preservation Development Corporation’s (CPDC) Crawford Edgewood Terrace Community. In 2011, CPDC transitioned its resident services from direct service delivery to partner provided services within five impact areas: Health & Wellness, Resident Engagement, Environment, Education, and Economic Development. In 2013, the work further evolved to deeper engagement with residents as the stewards of their communities to support the desire to build trust with and among residents and to engage more residents in creating a better quality of life. As a result, the One Edgewood Network was born with the ultimate goals of removing barriers, building trust, and enhancing residents’ quality of life. Khyati Desai-Seltzer, CPDC’s Regional Resident Services Manager shared a wealth of information with HAND members on their journey creating the One Edgewood Network and shared the documents below as tools for members to reference. Thanks Khyati for sharing your expertise!!
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