The work that provided the basis for this publication was supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. The author and publisher are solely responsible for the accuracy of the statements and interpretations contained in this publication. Such interpretations do not necessarily reflect the views of HUD.
The HAND network is hard at work to address the growing housing affordability challenge across the Capital Region. Five Minutes With is a series highlighting these members and other stakeholders. This informal conversation delves into their recent projects, the affordable housing industry, and more. In honor of Women’s History Month, we are excited to share this special edition of Five Minutes With. In this edition, we had a conversation with Christy Zeitz the CEO of Fellowship Square. Check out our dialogue below to learn more about Fellowship Square’s farewell tour, Christy’s advice on how to make affordable housing projects work, and her words of wisdom for the next generation of female leaders!
HAND: As CEO of Fellowship Square, you bring extensive leadership experience in management, fundraising, marketing, and program development. Can you tell us about your journey to this point?
CZ: I do my best work when interacting with others, so I’ve always sought opportunities to meet new people, learn from them, and take the next step forward in my career. Along every step along my way to my current position as CEO of Fellowship Square, I’ve proactively learned from others, embraced challenges, and worked hard to attain stretch goals. Those priorities have served me in every position I’ve ever had – across all the organizations I’ve worked with and functions that I’ve had. The guiding focus of my professional life has been to make a measurable difference in the lives of others, and this is truly the most rewarding part of my journey.
HAND: What strategic financing and collaboration strategies can you share to ensure that affordable housing providers like Fellowship Square can continue to serve vulnerable residents with dignity over the long term?
CZ: To make affordable housing projects work, it takes smart, creative people working collaboratively. Fellowship Square is one of the leading providers of affordable housing and services to low-income seniors in the region, operating 670 units and serving roughly 800 residents. We’ve put structures in place so that the rental cost is never more than 30% of a resident’s annual income – making our communities some of the most affordable in the region for seniors. The key strategies that underly our work: collaboration, creativity, and openness to new approaches. Whether for the benefit of an owner, investor, residents, or the community as a whole, there are news ideas and options that must be uncovered and teased out in some way. If we go into a project thinking we are going to do it the way we’ve always done affordable housing projects, there will be a missed opportunity somewhere. Openness to new ideas is key. We and other housing nonprofits like us have the unfortunate challenge of competing against the for-profit developers for things like land and construction costs. These costs can be staggering – and create major barriers to building more affordable housing. We must be open to new ways of thinking, new partnerships and the unexpected twists and turns that get our projects done. Sometimes the “right” approach requires writing a new playbook.
HAND: Fellowship Square has launched a “farewell tour” of the 1970’s Lake Anne Fellowship House in preparation of moving 300+ residents from the original 50-year-old building to a brand-new state-of-the-art residence across the street. Can you tell us more about this undertaking, why it’s important and any challenges you may foresee?
CZ: Lake Anne Fellowship House, originally built in 1970, was the first senior housing and first affordable housing developed in Reston. Over the past 50+ years, the property has provided housing to more than 1,300 low-income seniors. Yet the building was showing its age and upkeep of the property was exceeding the amount residents pay in rent and the subsidies received from HUD. About seven years ago, our Board decided that the best path forward was to replace the existing 240-unit building with a new facility.
This is where creativity and openness to new approaches came in. We embarked on a joint venture with Enterprise Community Development with whom we were able to craft a novel solution: instead of relocating the residents temporarily until a new building was built on the existing footprint, we would construct a new building on an underutilized portion of the current site. This would substantially reduce logistical demands as well as the number of relocations our residents would need to make. Under this creatively structured deal, once our residents are moved into the new building this spring, Fellowship Square will demolish the original building, market rate townhouses will be developed, and the land sales proceeds will be reinvested as part of the overall financing package.
Of course, financing for affordable housing is never simple. The development team needed to secure project based rental vouchers for 100% of the units and create the right mix of financing for such an ambitious goal. In addition to our partnership with ECD, financing also came from diverse arrangements with Virginia Housing and the Virginia Housing Trust Fund, Virginia Community Capital, Low-Income Housing Tax Credit equity provided through Enterprise Housing Credit Investments by Capital One, Enterprise Community Loan Fund, Fairfax County Redevelopment and Housing Authority, and, of course, HUD. In fact, much time and effort were expended convincing HUD as to the critical need to preserve the deep subsidies for the existing very low-income residents and making sure they would be eligible to move to the new building so that all residents who wished could be accommodated.
All of this was accomplished. We broke ground in 2020 (in the middle of the pandemic!) and residents will relocate this spring to the newly built Lake Anne House. The property comes with some of the best amenities, services, and environmentally sustainable features. Residents will appreciate its gym, arts room, game room, wellness clinic, beautiful outdoor terraces, wifi throughout the building and more. We will also continue to have a full time Service Coordinator onsite to serve our residents.
But the grand finale is bittersweet – for the residents who have lived at Lake Anne Fellowship House for many years, for long time staff who have worked in that building for years, and for Reston community members who have visited the property, strolled through the hallways, and visited friends and family there. This is a major change, and I know there will be some tears shed. Sometimes it’s hard to say good-bye even when a bright new future lies ahead. We have a ”farewell tour” of programs to communally and collectively celebrate our community, this building, and our memories here as we prepare for the move to the new residence.
HAND: Do you believe there is a “secret sauce” to addressing housing affordability and creating more equitable communities in our region? If so, what do you think that is? What do you think is the largest obstacle?
CZ: There’s no “secret sauce” to housing affordability. In my mind, it’s more like a “Las Vegas buffet” of options, opportunities, considerations, and collaborations – and the plate for each region may be filled quite a bit differently. In the Washington DC Metro area, our housing needs span the spectrum of price points, amenities, services, and financing. The affordability factor is a core fundamental part of supporting the local workforce. As such, creating more affordable housing has to be a community effort – it can’t just be left to the housing advocates to fight for. The community as a whole has to come together to embrace housing affordability for all. The more collaborators at the table, the more varied our buffet of options and the more success we can have.
The type of affordable housing will vary community to community, but collaboration across organizations will always be key. For example, very low-income residents, especially those below 30% AMI, require significant subsidies. Beyond rental assistance, this often includes the need for the provision of services including transportation, healthcare, food assistance, healthcare, mental health services, and more. This means that affordable housing management must also be able to access public and private resources to augment standard housing management activities. Fellowship Square accomplishes this by building a deep network of resources within our local community to plug into. Our vulnerable residents can access care managers who can provide or refer the residents to appropriate services in our community. This is important to build and foster.
HAND: In March we celebrate Women’s History Month and International Women’s Day. Given your extensive leadership experience, what advice would you give to the next generation of female leaders? What do you think is the most significant barrier to female leadership, and how have you overcome those barriers?
CZ: Few things make me prouder than to see young women asserting themselves and stepping up when they have an opportunity to lead. There are so many valuable traits and perspectives that we all benefit from when women are in leadership positions. For today’s emerging female leaders, they cannot sit by and wait to be asked to lead – it’s much more important that they seek out and even create those opportunities.
Sometimes the biggest barrier to reaching the next level in our careers is how we hinder ourselves. Whether through self-doubt or even other commitments, it comes down to priorities and having a vision for our own professional futures. Nothing will be handed to us on a silver platter – nor should it. Working hard and getting ahead is where you learn to grind it out and become a true inspirational leader. Leadership comes from experience, it comes from perspective, and those both come from hard work. But hard work that results in great leadership cannot be achieved in the shadows!
Women must always put themselves at the table – and in my experience, there’s always a way to have your voice heard in those circles, whether directly or indirectly. Regardless of someone’s position on a staff flowchart, each individual person can be a leader in some respect. Young women who may feel they aren’t in a position of leadership can still have an important impact on the trajectory of projects, assignments, teams, and workplace culture. Show initiative and you will be rewarded.
As you can tell, I’m very much an optimist. I always believe that what I want to happen can happen, it’s up to me to figure out how to make it happen. And the only thing holding me back is my own ideas of what I can and cannot accomplish. I hope other women can learn from this.
HAND: What is your “why”? What keeps you motivated to continue your work in this space?
CZ: Working in the affordable housing space is a little like making dreams come true. For too many people today, having a safe, affordable, and stable home can seem out of reach. Being a part of helping to make this dream of housing happen is a daily motivator for me. Nearly every week, I get at least one call from one of our 800+ residents who wants to tell me about what’s going on in their life. They never hesitate to say how thankful they are that they live at Fellowship House. This is what keeps me motivated every day. I am so proud of the work my organization does, and really appreciate the time and effort the Board and staff put into our mission.
HAND: If you weren’t working in this industry, what might you be doing?
CZ: I’d be living in the Caribbean, working on my side hustle as a fiction writer…and helping anyone who asked!
The HAND network is hard at work to address the growing housing affordability challenge across the Capital Region. Five Minutes With is a series highlighting these members and other stakeholders. This informal conversation delves into their recent projects, the affordable housing industry, and more. In this edition, we had a conversation with Gregory Hare, who has recently transitioned to his new role as the Assistant Secretary and Director, CDA, for Maryland DHCD. Check out our dialogue below to learn about Gregory’s journey in the affordable housing space, what he believes is the “secret sauce” to addressing housing affordability, and his views on how leaders of color in the real estate industry can tip the scales differently.
HAND: Congratulations on our new role as the Assistant Secretary and Director, CDA, for the Maryland Department of Housing and Community Development! What excites you about your new role? Do you foresee any challenges?
GH: Thank you, I appreciate all the well wishes. There are so many things that excite me about coming into this role. First, I have the opportunity to work with talented and high-performing people – who’ve I’ve grown and learned alongside since I’ve been with the Agency. This position gives me the freedom to incorporate new perspectives into CDA’s approaches. I realize the potential and the opportunity in front of us – to intentionally do more – and knowing how we can positively transform communities excites me.
Like any organization, if you want to be effective in today’s environment, you have to be innovative, open to new ways of doing and new ways of thinking; and that’s not just from an operations perspective; it has to be deeper, which takes time with any organization, but especially in State government.
HAND: You have extensive experience in the affordable housing space – can you tell us about your journey to this point?
GH: Like many things in life, your spark is often your frustration. I wanted to impact the community, so after college, I joined Baltimore Housing, working in various capacities before ultimately serving as the Administrator for the Rental and Assisted Housing division. Early in my career, I recognized the power of policy and its impact on our communities. When I joined DHCD in 2014, I quickly realized that if you listen to people, they’ll tell you what’s at the heart of problems, and, in most cases, they’ll also share how to fix them if you keep an open mind. So, my journey has really centered around what people say their needs are and creating or improving programs to respond to those.
HAND: What is one thing you wish you would have known at the beginning of your career?
GH: At the beginning of my career, I wish I’d known to narrow myself before looking to expand. Being really good at one thing will serve one well throughout an entire career. So, taking my time to reach mastery in one space has been significant. Subject matter expertise will serve you for a lifetime.
HAND: Keeping in mind the history of racism and its impacts on housing. How can leaders of color or in the real estate industry tip the scales differently?
GH: I think we’re fighting a trillion-dollar problem with a one-hundred-dollar mindset. Leaders often take what is happening in the world today, and they don’t look back. They look at the surface-level ways to help disadvantaged people and think they’ve fixed the problem, but the deeper issue to solve is why they are disadvantaged. And when you start to understand those institutional issues, you realize this work won’t move until we work intentionally and collectively to tip the scales.
HAND: Do you believe there is a “secret sauce” to addressing housing affordability and creating more equitable communities in our region? If so, what do you think that is? What do you think is the largest obstacle?
GH: The activist Jane Jacobs’ quote, “Cities have the capability of providing something for everybody, only because, and only when, they are created by everybody.” If you have a goal you can do by yourself, it’s not big enough, so we must change our mindset and come together on solutions as big as our problem.
HAND: What is your “why”? What keeps you motivated to continue your work in this space?
GH: People are my why. Everything I do is to serve people in a way that makes circumstances better for them.
HAND: If you weren’t working in this industry, what might you be doing?
GH: If I weren’t working in the affordable housing industry, I would probably be an inventor. Over twenty years ago, I built a device to measure “how well” one was driving, like today’s insurance devices that reward good driving. During a presentation of the concept, I glanced down at the executive’s notepad and realized he was drawing stick figures, so I canned that idea.
On Monday, January 17, 2022 we commemorated the birthday, life, and work of one of the most prominent African-American civil rights activists, Dr. Martin Luther King, Jr. Many remember King as a Civil Rights Movement leader, but fewer are familiar with the role he played in the fair housing movement. During King’s time, black Americans were systematically excluded from living in certain areas. This process of redlining relegated black people to low-income areas with poor quality housing. In his role as a Civil Rights leader, King recognized that housing was a core component of racial injustice in the United States and decided to take action!
Pictured:Rich Devaney and Dara Koller
The HAND network is hard at work to address the growing housing affordability challenge across the Capital Region. Five Minutes With is a series highlighting these members and other stakeholders. This informal conversation delves into their recent projects, the affordable housing industry, and more. In the latest edition, we have a conversation with EagleBank‘s Rich Devaney, Senior Vice President and Dara Koller, SVP & Deputy Director. They chatted with us about their extensive experience in the affordable housing and community development industry and how they landed in this space. Rich highlights past challenges, lessons learned, and his advice to emerging leaders seeking to make an impact. Dara shares key takeaways from her experience, what she is bringing into her new role, and other her interest outside of affordable housing. Check out our dialogue below:
HAND: Both of you have extensive experience in the affordable housing and community development industry – Can you tell us about your professional journey and how you landed in this space?
DK: I have 20 years of industry experience, working in leadership roles at Freddie Mac and agency lenders supporting Fannie Mae and Freddie Mac multifamily executions, primarily focused on affordable rental housing executions for both agencies, including new construction and preservation of affordable rental housing properties. While at Freddie Mac, I was also involved in the development and roll-out of a few new products supporting the affordable rental housing industry as well. When I first began working on affordable rental housing transactions, it was not the most well understood or popular asset type in the industry compared to market rate rental housing, but I always believed it was extremely important and I was excited to be part of an industry focused on solving the growing need for affordable rental housing in the U.S.
RD: I began my career just after the passing of the CRA legislation and immediately prior to LIHTC legislation being rolled out, working with and for some of the most respected and innovative industry icons in the DC market. It was an exciting time, fusing the tension between regulatory pressure in the banking industry and innovation and expansion of and in the community development and non-profit sector intent on increasing its impact in significantly underserved neighborhoods. My focus and vision was grounded in building high-impact community development and affordable housing businesses within and with large institutions (Bank of America, Fannie Mae, top 5 Life Companies) under the rubric of profitability, sustainability and scalability. My experiences took me through the capital stack and from neighborhoods to national presence. Throughout, my greatest experience to date was setting up this FHA business within EagleBank, coupling the best of financial strength, innovation and flexibility in its ability to deliver capital within the community it serves.
HAND: Rich, you launched EagleBank’s FHA Multifamily Lending Division in 2015, in addition to several other investment initiatives for the bank. Can you tell us about one of your largest challenges over the past six years and what you have learned?
RD: Our FHA Multifamily business is a product line that falls squarely within the Bank’s commercial real estate span of lending. As such, our task was to integrate this business in a collaborative way, not competitive, with the balance sheet lending activity, getting the buy-in from the line lenders and alignment in goals and objectives…..”Enlightened self-interest”. Having set up multiple businesses over my 35- year career, this one presented unique challenges, including how to integrate. It took a solid 3 years of repetition, “proving the thesis” and trust building to get to the point where the value chain is clear and tangible. Presently, every single transaction within the FHA pipeline will touch the Commercial Real Estate balance sheet. Lesson learned was that you can get buy-in strategically at the highest level, but you must get buy-in tactically where the rubber hits the road with the people who make the business happen.
HAND: Dara, you are fairly new to the bank – what key takeaway(s) from your experience thus far are you bringing into your new role?
DK:
HAND: Rich, do you believe there is a “secret sauce” to addressing housing affordability and creating more equitable communities in our region? If so, what do you think that is? What do you think is the largest obstacle?
RD: I believe the private financing vehicles and resources are readily accessible and in sufficient amounts to have great impact. There needs to be, and always has been, focus on equity in the delivery and availability of affordable housing. One of my greatest mentors emblazoned in my mind “you are what you measure”, so to solve issues related to equity, we need goals, transparency and accountability….period! My perspective is that the largest obstacles in the production of affordable housing are the public entitlement process, zoning, planning, and permitting. Some municipalities have processes that take up to 3-5 years which infuses risk, uncertainty and viability to the process.
HAND: Rich, what advice would you give to emerging leaders who are seeking to make an impact in this space?
RD: Be flexible – issues are rarely binary choices, every situation is a learning experience – accept set-backs as a gift and surround yourself with diversity – holistically.
HAND: Rich and Dara, what are you most looking forward to over the coming months at EagleBank? Are there any projects or programs that you are particularly excited about?
RD & DK: Furthering the synergies within the Bank, our investment in the Washington Housing Initiative and further coupling our balance sheet and FHA business.
The FHA Multifamily Group is an emerging contributor to the strategic goals and objectives of the CRE Group and EagleBank.
EagleBank financed a handful of key affordable housing projects in the Washington D.C market including:
HAND: Rich and Dara, if you weren’t working in this space, what might you be doing?
DK: I have always been interested in architecture and design, focused on creating and transforming spaces to meet the needs of a building’s occupants and looking for solutions to present and future issues, such as climate change. Incorporating sustainable and green building design in construction projects is increasingly important to reduce the carbon footprint and use our energy and water resources more efficiently.
RD: I have been consistent in responding to this question when asked over the past 30 years. I would be dedicating 100% of my time working in programs that focus on disadvantaged youth, focusing on education and financial literacy. To me, one of the biggest gaps we have racially and socio-economically is knowledge of and access to financial tools, products and services.
This blog post was originally posted by American Public Health Association.
Author: Tia Taylor Williams, Director of APHA’s Center for Public Health Policy
The COVID-19 pandemic has brought more attention to the field of public health. Every day, people are seeing and hearing from epidemiologists, clinicians, laboratory scientists, researchers and more. While the spotlight is on the field, we should seize this moment to bring national attention to our greatest imperative: reducing health disparities and advancing health equity.
The public health field has an opportunity to shape the discourse about COVID-19 inequities to ensure that the root causes of the problem are acknowledged and addressed within, and well beyond, the pandemic.
As calls for race and ethnicity data in COVID-19 morbidity and mortality are heeded, we’re learning more about the communities and populations being disproportionately impacted. The prevalence of preexisting conditions — such as hypertension, diabetes, obesity and cardiovascular disease — among people who are dying from COVID-19 is also being emphasized.
As public health professionals, we know these same chronic conditions plagued low-income and communities of color at alarmingly high rates for decades before the current pandemic. We also know that these health disparities are the result of years of intentional disinvestment in communities. Lack of access to basic services, living wage jobs and affordable quality housing, education and health care are all veiled by a system that assigns value and structures opportunity based on how a person looks, i.e., racism.
At the same time, we know that as a country we are reluctant to understand, acknowledge and address how America’s legacy of racism, discrimination and exploitation has created present-day conditions of racially segregated and under-resourced neighborhoods.
If history is a predictor, as the pandemic persists and more data are collected, our suspicions about who is being hit hardest will be further substantiated. We can also expect that there will be many different arguments used to downplay or detract from the real issues.
As health equity champions, we have to be ready to redirect those diversions. By applying an equity lens, we can shift the narrative to focus on the root causes of COVID-19 disparities:
At a time when family resources are dwindling and being spread even thinner, we must avoid finger-pointing and placing the blame on the behaviors of individuals in marginalized communities. We know racism is a driving force for the social, economic and environmental conditions, i.e., social determinants that influence health. For example, black and Hispanic communities have higher rates of exposure to air pollution, which has recently been associated with increased risk of COVID-19 death.
We are public health. Social justice is in our roots. We look upstream to identify the causes of the causes. It is critical, during the pandemic and after, that we bring attention and action to addressing systemic and structural factors that shape who has power, where and how people live and, ultimately, what access and opportunities they have for good health.
For more on health equity and COVID-19, visit APHA’s COVID-19 and Equity page.
